NIPSCO reopens Gary office after 2 year closure due to COVID

Contributed By:The 411 News

Ribbon cutting and reopening ceremony for first day of business on May 17th

Northern Indiana Public Service Company (NIPSCO) announces the grand reopening of its Gary Business Office at 3229 Broadway on May 17, 2022, complete with a ribbon cutting ceremony to commence at 11:00 a.m.

Customers who prefer to do business in person are invited to visit the walk-in facility and take advantage of the same services offered when calling NIPSCO’s Customer Care Center.

“The NIPSCO Gary Business Office has been a staple in the community for many years, offering our customers another convenient option to conduct business,” said Jennifer Montague, NiSource Senior Vice President and Chief Customer Officer. “This reopening is a significant milestone to further our commitment to continue providing exceptional customer service.”

Due to COVID-19 safety concerns, the walk-in facility was closed in 2020. Coordinated planning with various NIPSCO teams has been undertaken to ensure a welcoming customer experience.

Visitors entering the University Park Medical Center building and passing through the facility hallways that houses the NIPSCO Gary Business Office are required to wear a mask. Masks are optional for customers and employees while inside the actual NIPSCO walk-in facility. NIPSCO will follow CDC recommendations and Lake County requirements as it pertains to COVID-19 prevention protocols.

In addition to the opportunity to speak with a NIPSCO representative and conduct transactions in-person, the business office provides convenient entrance and parking options, access to the Gary Bus System route, and it is close to the 80/94 interstate exit and Indiana University Northwest campus

The office will be open from 8:30 a.m. to 5:00 p.m., Monday through Friday. After business hours, customers can deposit payments in the NIPSCO drop box located to the right of the building’s main entrance.

Story Posted:05/15/2022

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